Hotel City Residence

Cookies Policy

Privacy and Cookies

This Privacy Policy sets forth the terms under which we use and protect the information provided by our users.

We are committed to the security of the information collected.
When we ask you to fill in fields with personal information by which you can be identified, we ensure that it will only be used in accordance with the terms of this document.

However, this Privacy Policy may change or be updated over time, and we advise users to continuously review this page to ensure that any updates are acceptable to them.

Information Collected

  • We may collect personal information such as name, contact information such as email address, and demographic information. We may also collect specific information when necessary to process a booking or inquiry.
  • Use of the Information Collected
  • Our site simply serves as a link for the user to make a reservation on the Booking.com portal, with the reservation made in your name and the corresponding payment for this service. The site only provides relevant information and acts solely as an informational site and does not take responsibility for making reservations for clients. Booking.com Privacy Policy
  • Our website uses the information to provide the best possible service, namely to maintain a record of users, reservations when applicable, and to improve our products and services. We may periodically send emails through our site with special offers, new products, and other advertising information that we consider relevant and that may be of value to the user.
  • We are highly committed to fulfilling our commitment to keep information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies Policy

We may use cookies to provide a better user experience. The download of cookies can be avoided through browser settings. No personal information from cookies will be used, only general visit statistics that do not involve any personal information. It is very important that this cookies policy is understood, and by continuing to use our site, we consider that you accept their use.

Responsible Entity

  • The entity responsible for the collection, processing, and use of all personal data, as established by the personal data protection law.

Cookies

  • Cookies are a combination of data that a server deposits on the user’s device to collect standard Internet registration information and information about visitors’ behavior on a site. In other words, they are small text files that are stored on the computer's hard drive and serve to identify the user when they reconnect to the site. Their purpose is to record the user's visit and store certain information. Their use is common and frequent on the web, as they allow pages to function more efficiently and achieve greater personalization and analysis of user behavior.

Types of Cookies

  • The cookies used on our website are session cookies and third-party cookies, and they allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as track and analyze the activity performed, with the aim of introducing improvements and providing our services more efficiently and personalized.
  • Cookies, depending on their permanence, can be divided into session cookies or permanent cookies. Session cookies expire when the user closes the browser. Permanent cookies expire depending on the purpose they serve (for example, to retain the user ID on the services) or when they are manually deleted.